On board Wi-Fi and Snacks Cash is not accepted on board the aircraft. Keeping you in control of the things you want, Swoop does not offer any complimentary food or beverage on board our flights, including water. Travellers are welcome to bring their own water bottle to fill up once past security.
Delays, cancellations and compensation If your flight is cancelled, we will re-accommodate you on to the next available Swoop flight. For circumstances where our re-accommodation options do not meet your needs, we will do our best to offer you other options available to help you get on your way.
“Swoop is not reliable!” Not Verified | Swoop is not reliable! Any money you think you save will be lost going though the hoops. You really do get what you pay for with them. It was near impossible to reach someone at swoop to find out about our account in early 2020 when they were…
Swoop is a Canadian ultra low-cost carrier (ULCC) owned by WestJet. It was officially announced on September 27, 2017, and began flights on June 20, 2018. The airline is based in Calgary and was named after WestJet’s desire to “swoop” (or jump) into the Canadian market with a new business model.